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Privacy Policy

Please read this Privacy Policy (“Privacy Policy”) carefully. It provides information about how Shifu Software Solutions Pte Ltd. (“Company”, “we”, “us”, and “our”) collects, uses, shares, and otherwise processes personal information under Singapore’s Personal Data Protection Act 2012 (the “PDPA”). If you have any questions, comments, or concerns please contact us using the methods provided in the “Contact Us” section of this Privacy Policy below.

By visiting, accessing, or using our Services (defined below), you acknowledge and agree that you have received and reviewed this Privacy Policy. From time to time, we may update this Privacy Policy as described in the Changes to this Privacy Policy section below.

Please also review the applicable Terms of Service , which also apply to the use of our Services. Terms that are defined in the Terms of Service have the same meaning in this Privacy Policy unless this Privacy Policy specifies differently. If you are a resident of the European Economic Area ("EEA"), United Kingdom (“UK”), Switzerland, or another non-U.S. country with local data protection laws, please see the Notice to European and Non-U.S. Residents section below for information about your rights under the applicable local data protection laws.

Table of Contents

  1. Scope of This Privacy Policy
  2. Personal Information We Collect and How
  3. How We Use Personal Information
  4. How We Share Personal Information
  5. Cookies and Tracking Technologies
  6. "Do Not Track" Preferences
  7. Third-Party Links
  8. Third-Party Social Media Plugins
  9. Children’s Privacy
  10. Your Choices
  11. How Long We Retain Personal Information
  12. How We Protect Personal Information
  13. International Data Transfers
  14. Notice to European and Non-U.S. Residents
  15. Changes to this Privacy Policy
  16. Contact Us

1. Scope of This Privacy Policy

This Privacy Policy applies to personal information that we collect, use, share, and otherwise process when you:

  • Access or use our website available at or any other website operated or made available by us where this Privacy Policy is posted, including but not limited to websites with the domain (collectively, the “Website”);
  • Access or use any of our services or functionality we make available through the Website (collectively, the “Products”); or
  • Communicate with us, such as by sending us an email or communication through our Services.

For purposes of this Privacy Policy, we refer to our Website, Products, and any other online service we provide that links to this Privacy Policy as the “Services”, which shall be deemed to read and construed with the definition provided in our Terms of Service.

This Privacy Policy applies to:
  • Visitors to the Website and any individuals who communicate with or receive communications from Shifu Software Solutions; and
  • Individuals who access or use any of the Services.

2. Personal Information We Collect and How

As used in this Privacy Policy, “personal information” means any information that identifies or could be used to identify an individual person. For example, personal information may include name, email address, and phone number. It also includes other non-public information that we associate with such identifying information. Personal information does not include aggregated or anonymized information. We understand that many of our users value the anonymity available within a blockchain-based environment. We strive to limit the information we collect to anonymous information, but we do collect and process some personal information to enable and provide the Services.

The personal information we collect and how we collect it depends on how you use the Services. We collect the following types of personal information, as described below.

(a) Information You Provide

We collect information, including personal information, that you provide directly to us when you access or use the Services or when you interact with us. We collect information that you provide to us in the following ways:

  1. Support requests, inquiries, feedback, surveys, questionnaires, research. If you contact us, such as by sending an email or submitting feedback, we may collect your name, company, job title, email address, phone number, country, the details of your question or request, and any other information you choose to include in your message. We may also collect information you provide if you complete surveys or questionnaires that we make available or if you participate in research opportunities we may offer or sponsor.
  2. Submissions through our Products We collect information that you choose to submit through our Products, such as projects or other documentation.
  3. Interactions through social media and other third-party platforms If you interact with us through any third-party platforms, such as our pages on Github or Discord, or through any of our pages or feeds on social media sites or platforms, such as LinkedIn or Twitter/X, we may collect information such as your name, username, demographic information, contact information such as email address, location, and publicly-posted data such as your social media activity.
  4. Attending Events. If you sign up for or attend a webinar or other event hosted by us, we collect registration and attendance information. If you attend a conference, trade show, or other event that we attend or sponsor, we may collect information about individuals who attend the event and/or information from individuals who interact with us or express an interest in our Services. This information may include your name and email address as well as any professional background information you may choose to share.
  5. Marketing communications and newsletters. . If you subscribe to receive newsletters and marketing communications from us, we collect your name and contact information, such as your email address.
  6. Sweepstakes or Contests.. We may collect personal information you provide for any sweepstakes or contests that we offer.
  7. Business Development and Strategic Partnerships We may collect personal information from individuals and third parties to assess and pursue potential business opportunities.

You may choose not to provide personal information directly to us or to not use the Services. However, some personal information is necessary so that we can provide you with the Services you have requested. Failure to provide this information may prevent us from providing you with access to our Services

(b) Information We Collect Automatically

When you access or use the Services, we or our third-party agents or service providers automatically collect information about the device you use to access the Services and your activity when you use the Services. Depending on your activity, the information may include:

  1. Device and Usage Information: We collect certain information about your device and how you interact with the Services each time you access or use them.
    1. Device information may include your IP address, browser type and version, browser settings, time zone, unique device identifiers, information about your approximate location (as determined through your IP address), mobile, computer, and/or device hardware information (e.g., operating system version, hardware model, IMEI number, and other unique device identifiers, MAC address, and device settings), device event information, log information, and crash data.
    2. Usage information may include features that you use, clickstream data, access dates and times, and how you interact with the Services. This information may also include referring / exit pages and URLs, how you interact with links on the Website, landing pages, and pages viewed. We also may collect the date and time you open an email communication from us or click on any links in an email and we or our service provider may associate this information with the email address we already have for you
  2. Cookies and Other Tracking Technologies: We and our third-party service providers or agents may collect information using one or more Cookies or similar technologies such as pixels or locally stored objects (collectively “Cookies”). Cookies may collect information such as your IP address, unique device identifiers, your browser settings, and information about how you use the Services (e.g., the pages you view, the links you click). Please refer to the Cookies and Tracking Technologies section below for more information about our use of Cookies and your choices related to Cookies.

(c) Information from Third Parties

In some instances, and depending on the Services you use or how you use the Services, we collect and process personal information we receive from third parties, which can include the following:

  1. Our Service Providers: We receive information from our service providers or agents who perform business services for us, such as Website activity information from third parties that assist us in operating our Website and transactional data from our third-party infrastructure service providers, as applicable
  2. Our Partners: We may receive contact information from business partners with whom we operate co-branded events, webinars, services and marketing campaigns or joint offerings
  3. Analytics and Marketing Providers: We may receive information from third parties that perform data analytics and/or marketing functions for us.

(d) Public Blockchain Information

If you use certain Products made available through the Services, we may collect certain public blockchain information that you make available to us, such as your wallet address and crypto-asset transaction information related to your wallet address.

(e) Sensitive Personal Information

We do not intentionally collect sensitive personal information (e.g., social security numbers, racial or ethnic information, health information, religious information) that is not relevant to the Services provided by us.

3. How We Use Personal Information

We use the personal information we collect in the following ways:

  • To provide and operate the Services;
  • To respond to your inquiries and requests, or otherwise communicate with you, and to provide you with assistance related to the Services;
  • To provide technical support for, secure, and protect the Services, including to detect and prevent fraud, abuse, or security risks, and to track outages and troubleshoot;
  • To conduct analytics related to the Services, such as to understand how they are being used and where improvements may be needed;
  • To improve user experience with the Services;
  • To update, improve, and/or enhance the Services, and develop new features, functionality, and Services;
  • To send you newsletters and promotional and marketing communications that may be of interest to you;
  • To conduct and administer promotions, sweepstakes, or contests if you have chosen to participate, in accordance with the terms of the promotion;
  • To better understand your personal preferences and to enable us to provide you with improved and personalized communications and services;
  • To compile aggregate data, such as about traffic and interaction with or on the Services;
  • To provide transactional updates about our Services;
  • To enforce our Terms of Service, resolve disputes or otherwise to carry out our obligations and enforce our rights, and to protect our business interest and rights of third parties;
  • To audit our compliance with legal and contractual requirements and internal policies;
  • To comply with legal and contractual obligations and requirements, law enforcement requests, and legal process;
  • For our business transfers;
  • To keep you updated about changes to policies related to our Services (including this Privacy Policy); and For any other purpose with your consent

We may combine any of the information that we collect from you with other information, including information that we obtain from third parties, or with information derived from any other products or services we provide. We will use this information for the purposes described in this Privacy Policy.

4. How We Share Personal Information

We transmit, share, grant access, make available and provide personal information to or with the following types of third parties.

(a) Other Users of the Services

If you post or share content through the Services (for example projects, comments), that information is public and will be shared with other users of the Services. We are not a controller of that information once it is shared. By default, most of this information is shared anonymously. To the extent your personal information is associated with any content you post or share, please be aware that other users of the Services will be able to view and have access to it.

(b) Service Providers

We share personal information with our third-party vendors, consultants, agents, contractors, and service providers that help us provide our Services or with any of the purposes described in this Privacy Policy. Depending on how you use the Services, the following categories of Service Providers may collect data on our behalf, receive, or access personal information:

  • Hosting service providers,
  • Analytics providers,
  • Marketing partners,
  • Providers of business operations and communication tools, such as email and messaging software providers
  • Customer support service providers,
  • Other third-party service providers that help us provide features and functions for the Services, and
  • Professional advisors, agents and service providers, such as auditors, lawyers, consultants, accountants and insurers.

(c) Our Partners

From time to time, we may work with other businesses to sponsor or host conferences or webinars, market related services, promote joint ventures or other similar collaborations. We might share personal information, such as your name and email address, with our partners in these situations.

(d) Sweepstakes, Contests, and Other Promotional Activities

If you participate in a promotion, sweepstakes, or contest (collectively, “Promotion”), we may disclose your personal information to any third parties affiliated with the Promotion or to the public in connection with conducting and administering the Promotion. For example, we may share personal information to select a winner, provide a prize, as required by applicable law (such as publishing a list of winners), or as permitted by the applicable terms and conditions or official rules of the Promotion.

(f) Legal, Compliance and Regulatory Purposes

We may share personal information if we believe that it is necessary to:

  • comply with a law, regulation, legal process, or legitimate governmental request;
  • protect the safety or security of the Services, users of the Services, or any person;
  • investigate, prevent, or take action regarding illegal or suspected illegal activities;
  • prevent spam, abuse, fraud, or other malicious activity of actors using or accessing the Services; or
  • protect our rights or property or the rights or property of those who use the Services.

Non-public information about our users will not be released to law enforcement except in response to an appropriate legal process such as a subpoena, court order, or other valid legal process that has been reviewed by us. However, if we receive information that provides us with a good faith belief that there is an exigent emergency, we may provide information to law enforcement trying to prevent or mitigate the danger, to be determined on a case-by-case basis.

(h) Business Transfers

We may share personal information with third parties we choose to acquire or with buyers, successors, or others in connection with a merger, divestiture, restructuring, reorganization, financing due diligence, initial public offering, dissolution, or other sale or transfer of some or all of our assets or transition of service to another provider, whether as a going concern or as part of bankruptcy, receivership, liquidation or similar proceeding, as permitted by law and/or contract.

(e) With Your Consent

There may be situations where you are asked to consent to share personal information with third parties for additional reasons not included in this Privacy Policy.

5. Cookies and Tracking Technologies

As described above in this Privacy Policy, we collect and may permit third parties to collect information using cookies and other similar technologies.

(a) What Are Cookies?

Cookies are small data files that are placed on your device set by us or by third parties when you visit a website or other online service. In addition to cookies, we may use other technologies that are similar in function, such as pixel tags, also called web beacons or single-pixel tags/gifs, local or web storage, and embedded scripts.

  • Web Beacons: Web beacons, or “clear gifs,” and single-pixel tags/gifs, or web tags, are tiny graphics with a unique identifier placed on a website or in an email that gathers information about your interaction with that website or email. Because of their small size, they are not visible.
  • Local or Web Storage:Local or web storage refers to other places on a browser or device where information can be stored. It includes both your own device storage and browser cache.
  • Embedded Scripts: An embedded script is a programming code that is designed to collect information about your interactions with the Services, such as the links you click. The code is temporarily downloaded onto your device, is active only while you are connected to the Services and is deactivated or deleted after you are no longer connected.

We use the term “ Cookie ” throughout this Privacy Policy to cover all these technologies. You can find more information about cookies at:

(b) Types of Cookies

Cookies are often described by who created and placed them and how long they last. Types of Cookies generally include the following:

  1. Persistent Cookies and Session Cookies
    • Persistent Cookies: A persistent Cookie stays in your browser and will be read by us when you return. A persistent Cookie helps us recognize you as an existing user, so it is easier for you to return and interact with our Services.
    • Session Cookies: A session Cookie is temporary and enables you to move from page to page on our Services and allows information that you enter to be remembered. A session Cookie is deleted when you close your browser or after a short time.
  2. First-Party Cookies and Third-Party Cookies
    • First-party Cookies: These are Cookies set by the publisher of the website or online service you are visiting. First-party Cookies may be set either by us or by a service provider at our request.
    • Third-party Cookies: These are Cookies that are set by a party other than the publisher of the website you are visiting.

(c) What Types of Information Do Cookies Collect?

Cookies collect different types of information depending on the type of Cookie and its purpose. Some examples of information that may be collected by Cookies when you use our Services include:

  • The pages or features you visit within our Services;
  • The buttons you click on our Services;
  • The date and time you visit our Services;
  • The amount of time you spend on our Services;
  • The Internet Protocol (“IP”) address used to connect your device to the internet; and
  • Your device (such as computer, mobile phone) and connection information such as your browser type and version and operating system.

(d) How Do We Use Cookies?

Shifu Software Solutions uses Cookies for purposes such as providing content or features on our Services, helping us remember you and your preferences, and improving your user experience by making our Services more efficient and relevant to you. We, our service providers, and/or agents acting on our behalf, use the following persistent and session Cookies (which may be first-party or third-party Cookies) on our Services:

  1. Strictly Necessary Cookies: These Cookies are essential because they enable our Services to work properly, and they cannot be disabled. Without these Cookies, some of our Services cannot be provided. These Cookies do not gather information about you for advertising purposes. For example, these Cookies are used to:
    • Remember the information that you fill in when performing certain activities on your Services;
    • Pass information from one page to the next, for example when filling out forms;
    • Read your browser and device settings to optimize the display of our Services;
    • Identify misuse of our Services;
    • Load our Services uniformly to maintain accessibility; and
    • Prevent fraud.
  2. Functional Cookies: We use functional Cookies to remember your choices so we can tailor our Services to provide you with enhanced features and personalized content. For example, these Cookies can be used to remember your preferences on our Services. We do not use functional Cookies for online advertising. While these Cookies can be disabled, this may result in less functionality during your use of our Services. For example, we use these Cookies to:
    • Provide you a personalized experience, such as remembering how you have customized our Services;
    • Remember the information that you fill in when performing certain activities on our Services; and
    • Store your preferences such as language and location.
  1. Performance or Analytics Cookies: These Cookies help us understand how our Services are being accessed, used, or are performing. These performance or analytics Cookies may collect information about the content you view, what websites you visit immediately before and after visiting our Services, and your system and geographic information. The information generated by these Cookies will be transmitted to and stored by the applicable analytics services. For example, we may use performance or analytics Cookies to:
    • Maintain and continually improve our Services;
    • Keep track of the number of visitors to the pages within our Services;
    • Keep track of the length of time that each visitor spends on the pages within our Services;
    • Determine the order in which a visitor visits the various pages or features within our Services;
    • Identify performance issues with our Services; and
    • Assess which parts of our Services need improvement

(e) How to Manage or Delete Cookies

You can exercise your preferences concerning Cookies served on our Services by taking the steps outlined below.

  1. Browser Settings: You may alter the Cookie settings in your browser settings at any time. You may accept all or only certain Cookies. If you disable Cookies in your browser settings, however, you may find that certain sections of our Services will not work.
    • First-Party Cookies: If you do not want Cookies placed on your device, you can adjust the setting of your Internet browser to reject some or all Cookies and to alert you when a Cookie is placed on your device. To do this, follow the instructions provided by your browser (usually located within the “Help,” “Tools,” or “Edit” settings). While adjusting your browser setting can prevent the future placement of Cookies, it does not remove existing persistent Cookies.
    • Third-Party Cookies: Browsers also allow you to block third-party Cookies using the steps described above for first-party Cookies.

  2. Preferences Tools: There are several services available that can assist you with managing your Cookie preferences, including industry groups, standards associations, and tools provided by the Cookie providers and social media sites. Please note that we have no affiliation with, and are not responsible for, third-party websites
    • Privacy plug-ins: You can block cookies used for interest-based ads by installing browser plugins like Privacy Badger, DuckDuckGo, Ghostery, or uBlock Origin and configuring them to block third-party cookies/trackers
    • Google Analytics: You may download the Google Analytics opt-out browser add-on at
    • DAA: You may use the Digital Advertising Alliance (“DAA”) consumer choice tools to apply opt-outs to interest-based advertising and other applicable uses of web-viewing data by DAA participating companies by visiting
    • NAI: You may also manage opt-outs through the Network Advertising Initiative (“NAI”) opt-out tool at
    • Web Beacons and Pixels: You may avoid web beacons and pixels by disabling the functionality that allows remote images to load in your email account and refraining from clicking on any links in email messages.

Opting out through these mechanisms does not block all online advertising. You will continue to receive generic advertisements.

To learn more about how to manage Cookies and opt-out of Cookies being placed on your devices, please visit

6. "Do Not Track" Preferences

The Services do not monitor for or behave differently if your browser or device transmits a “Do Not Track” or similar message.

Track” or similar message. Some Internet browsers may be configured to send "Do Not Track" signals to the online services that you visit. There is no consensus among industry participants as to what "Do Not Track" means in this context. Like many websites and online services, Shifu Software Solutions does not currently alter our practices when we receive a "Do Not Track" signal from a visitor’s browser except as specifically required by law. For information about "Do Not Track" please visit All About DNT

7. Third-Party Links

We may provide links to other websites or resources with which we do not have a contractual relationship and over which we do not have control (“External Websites”). Such links are not paid advertisements, nor do they constitute an endorsement by us of those External Websites and are provided to you only as a convenience. By clicking on links to the External Websites, the operators of the External Websites may collect personal information. We are not responsible for the content or data collection practices of those External Websites, and your use of External Websites is subject to their respective terms of use and privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

8. Third-Party Social Media Plugins

The Services may offer Social Media Platform sharing features and other integrated tools that enable you to share or view certain content via social media sites (such as the Twitter “Follow” button). These features may function as cookies or web beacons when you interact with them and collect information such as information about your device or your interactions with the Services, such as what you’re viewing through the Services. If you are logged in to your account with the third party, the third party may be able to link information about your interactions with the Services to your account with them. Please refer to each third party’s privacy policies to learn more about its data practices.

9. Children’s Privacy

Our Services are not intended for use by anyone younger than the age of 18 or under the applicable legal age of the relevant country. We do not knowingly collect personal information from children younger than the age of 18 without the consent of a parent or legal guardian, as required under applicable law. If you learn or believe that a child under the age of 18 has provided us with personal information, please contact us using the methods provided in the “Contact Us” section of this Privacy Policy below.

10. Your Choices

(a) Marketing Preferences

To stop receiving, or opt-out of, promotional email communications from us, click on the "unsubscribe" link or follow the relevant opt-out instructions within the marketing communication. If you opt-out, we will still send you transactional emails for service purposes, such as for responses to your requests or communications about your account

(b) Third Party Analytics

We use third-party analytics providers to provide us with information regarding the use of the Services. For more information about the tracking technologies that these third parties use and your options, please see the Cookies and Tracking Technologies section above.

11. How Long We Retain Personal Information

We retain personal information for the purposes stated in this Privacy Policy and as required under applicable law. To determine how long we keep personal information, we consider the amount, nature, and sensitivity of personal information, the reasons for which we collect and process the information, and applicable legal requirements.

12. How We Protect Personal Information

At our Company, we take our responsibility to protect the security and privacy of personal information seriously. We have implemented what we believe to be reasonable and appropriate security measures designed to prevent personal information from being lost, used, accessed, altered, or disclosed in an unauthorized or unlawful way.

If we transfer Personal Data outside of Singapore, we will take reasonable steps to ensure that such Personal Data transferred receives a standard of protection comparable to the protection received under the PDPA and such transfer shall be subject to this Policy.

If you have reason to believe that your information is no longer secure, please let us know by contacting us using the methods provided in the “Contact Us” section of this Privacy Policy below

13. International Data Transfers

The personal information that we collect or receive may be transferred to and processed in countries located outside of your country of residence to the countries where we or our third-party service providers process it. The data protection laws of the countries where personal information is processed may not be as comprehensive as or equivalent to those in your country of residence. Whenever we transfer personal information internationally, we take steps to protect it as required under applicable law.

14. Notice to European and Non-U.S. Residents

This notice supplements the information provided in this Privacy Policy and applies only to individuals located in the EEA, UK, Switzerland, or another country with a comprehensive data protection law who are within the scope of this Privacy Policy.

For the purposes of the General Data Protection Regulation (EU) 2016/679 ("GDPR") and relevant local data protection laws, Shifu Software Solutions is the data controller of your personal information. "Personal information" as used in this Notice to European Residents means "personal data," as defined in Article 4(1) of the GDPR or the relevant section of the local data protection laws. If you have any questions about how we process your personal data, or to exercise your data protection rights please contact us using the methods provided in the “Contact Us” section of this Privacy Policy below.

(a) Legal Basis for Processing

Shifu Software Solutions processes personal information where there is a legal ground to do so, as described below. The applicable legal ground depends on the Services you use and how you use them.

  1. Performance of a Contract. We process personal data for the performance of our Services under the terms of our agreement with you in the Terms of Service or applicable agreement. This includes, for example, using personal data to:
    1. Facilitate your use of the Services;
    2. Maintain our Services in accordance with this Privacy Policy and the applicable Terms of Service;
    3. Provide support; and
    4. Respond to your inquiries and requests, or otherwise communicate with you, and provide you with assistance related to the Services
  2. Legitimate Interest We process personal data when Shifu Software Solutions has a legitimate interest to do so. This includes, for example, processing personal data to:
    1. Provide you with support;
    2. Debug, update and improve the Services;
    3. Personalize your experience using the Services;
    4. Send you marketing communications in accordance with your applicable marketing preferences;
    5. Prevent or detect fraud on the Services;
    6. Conduct analytics regarding the Services; and
    7. Establish, exercise, or defend legal claims or in connection with any court or jurisdiction.
  3. You may request more information regarding our processing activities based on legitimate interest by contacting us with your request and confirmation that you are located in the EEA, United Kingdom, or Switzerland using the methods provided in the “Contact Us” section of this Privacy Policy below.
  4. Legal Obligation We process personal information for compliance with any legal obligation to which Shifu Software Solutions is subject.
  5. Consent. We process personal information based on consent where we obtain your consent prior to such processing. This processing may include, for example:
    1. Surveys and certain marketing communications about our Services or other services or products we think might interest you; and
    2. Certain marketing features or content.

Where Shifu Software Solutions relies on your consent as the lawful basis for processing personal data, you have the right to withdraw your consent to further use of your personal data at any time. You can use the methods described in Exercising Your Rights below to withdraw your consent.

(b) Your Data Rights

Under the GDPR and relevant local data protection laws, you have certain rights regarding your personal data. Depending on your country of residence, your rights may include:

  • The right to be informed – that’s a right to be informed about how we use personal data (and that’s what we’re doing in this Privacy Policy);
  • The right of access – – that’s a right to make what’s known as a ‘data subject access request’ for a copy of the personal data we hold about you;
  • The right to rectification – – that’s a right to request that we correct personal data about you that may be incomplete or inaccurate (though we generally recommend first making any changes in your account if you registered for one);
  • The right to erasure – that’s where, in certain circumstances, you can ask us to delete the personal data we have about you;
  • The right to restrict processing – that’s a right for you in certain circumstances to ask us to suspend processing personal data;
  • The right to data portability – that’s a right for you to ask us for a copy of your personal data in a common, machine-readable format (for example, a .csv file);
  • The right to object – – that’s a right for you to object to us processing your personal data (for example, if you object to us processing your personal data for direct marketing);
  • Rights in relation to automated decision-making and profiling – that’s a right you have for us to be transparent about and not be subject to any profiling or any automated decision-making we may do;
  • Withdraw Consent – – if we have collected and processed personal data with your consent, you have the right to revoke that consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal data conducted in reliance on lawful processing grounds other than consent; and
  • File a complaint – that’s the right to file a complaint with a local supervisory authority about our collection and processing of your personal data.

(c) Exercising Your Rights

For each of the rights described above, and for any complaints you may have, please contact us.

We respond to all requests we receive from individuals wishing to exercise their data rights in accordance with applicable data protection laws. These rights are subject to certain rules around when you can exercise them.

We may need to request specific information from you to help us confirm your identity before we can respond to your request. This is a security measure to help ensure that personal data is not disclosed to any person who has no right to receive it and to help ensure that the person exercising the right is the person about whom the personal data relates.

If you are located in the EEA, the United Kingdom, or Switzerland, you have the right to make a complaint at any time to the supervisory authority for data protection issues in your country of residence. We would, however, appreciate the chance to deal with your concerns before you approach the supervisory authority, so please contact us using the methods provided in the “Contact Us” section of this Privacy Policy below.

For information on how to contact your data protection authority, please see:

Notwithsanding the above, we are not required, under the PDPA, to provide access and correction to Personal Data in certain exempted situations as set out in the PDPA.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we update this Privacy Policy, we will revise the “Last Updated and Effective Date” at the top of this Privacy Policy and post a link to the updated Privacy Policy on our Website. Changes to this Privacy Policy are effective when they are posted. If we make any material changes, we will provide you with notice as required under applicable law. Please review this Privacy Policy periodically to ensure you are aware of any such changes.

16. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: By email at